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Frequently questions asked
When will my order arrive?
Processing time is 1 working day for non-stock items.
In stock items can expect to be shipped next or same day depending on delivery
option selected.
Delivery Times
International – 6-10 days
UK/ Europe - 5-7 working days
Do I need to pay my membership monthly?
Depending on option selected Preme members enjoy……for a monthly or yearly
subscription
How do I track my order?
Tracking numbers will come through to your email upon shipment of your order
please keep an eye on your inbox provided
What is Pure Raw Hair?
Highest quality healthy donor extensions on the market with a 4+ year longevity
score, hand picked and separated for quality control our raw hair is some of the
purest premium quality hair on todays market
What is Pure Virgin Hair?
Highest quality free from silicone, and chemicals virgin hair on the market – steam
processed to provide differing textures our Burmese and Cambodian bundles hold,
lustre, shine and bounce for years post purchase with a 3+ year longevity score